CareOneSM Debt Relief Services is a debt management company based in Columbia, MD. The company has been in business for almost nine years and provides a virtual one stop shop for consumers carrying the heavy burden of debt. CareOne offers a variety of services and benefits, however their main focus is helping people get out of debt through the use of their debt management program or debt settlement service.
Here are some quick facts about CareOne Debt Relief Services:
Company Founded:- August 2002
Years In Business:- 9
Number of Employees:- 189
BBB Rating:- A
BBB Complaints:- 80 in the last 36 month reporting period
Fee Information:- unknown
Escrow Available?:- unknown
Source of Funds:- client payments
Fee Structure:- unknown
Avg. % Settled:- N/A
Minimum Debt Required:-$2,500 or more unsecured debt (two or more accounts)
About the Company:
CareOne Services, Inc was incorporated in July of 2002 with an original business start date in August of the same year. This is a Better Business Bureau Accredited Business with an A rating. Of the 80 complaints issued against the company in the past three years the top three reasons include: billing or collection issues (20), service issues (19) and customer service issues (14). Out of 80 complaints, 70 were resolved and 10 were administratively closed. Over 4 million people have used this company to resolve their financial problems and get out of debt.
Unlike companies that specialize in one area of debt relief, CareOne offers a variety of programs to ensure each unique situation is handled in the best possible manner. They offer debt consolidation through a debt management plan and debt settlement services based on your financial circumstances. To learn more, potential clients are encouraged to either call via a toll free number or fill out a short form online. A credit “coach” will review your information and contact you to determine which options are right for your situation.
After reviewing the websites of several companies offering various debt relief services, I have come to the conclusion that finding the right amount of information is often hard to accomplish. While many websites offer the bare minimum, the website for CareOne offers…dare I say too much information. Don’t get me wrong, when it comes to selecting a company to help you through tough financial times, more information is always better-however it is possible to have that much information that visitors get lost while navigating the site. That being said, I enjoyed seeing a website that offers a newsletter, tip section, article library, news and quizzes.
Overall the website is very professional and certainly packed full of information. I did not find fee information or any really specific information in regards to the programs this company offers. It was difficult to get a feel for this company as the information provided (while useful in general) was somewhat generic. As with most online reviews, the jury is out as to whether this company has helped others successfully get out of debt. I’ve found several negative reviews but as previously mentioned in other reviews, it is difficult to determine if the company failed to live up to their promises or the clients were unaware of the potential negative consequences of working with a debt relief company.
Potential clients do have the option to receive a free no obligation consultation which provides a great opportunity to ask questions and learn more about the programs and fee structure of this company. Anyone who have worked with CareOne is encouraged to leave a comment to share their experience with other readers.